Ticket Policies

Purchase tickets to the Montage Fine and Performing Arts  Series

All online ticket purchases are managed through www.etix.com. To purchase, please visit our events page or type in the name of the event on the www.etix.com website. If you’ve decided to attend a Loyola University performance, you’re in for a most enjoyable experience. Before you buy your tickets, please take a quick look at our Box Office policies to ensure there are no surprises. Call the Loyola Box Office at (504) 865-2074. The Box Office is located in the breezeway of the Communications/Music Complex on the corner of Calhoun St. and St. Charles Ave.


All tickets must be paid for at the time of ordering via cash, Visa®, MasterCard®, American Express®, or Discover® card. No reservations are taken without payment. Checks are only accepted 14 days prior to a performance. Some venues require cash for tickets purchased at the door. Purchase your tickets for an event online through www.etix.com


Tickets purchased via mail, phone, or online will automatically be held at will-call for pickup at the Box Office during normal hours of operation or at the door beginning thirty minutes prior to the event. You’ll need to present a driver’s license or other valid photo ID when picking up will-call tickets.


Handling fees may apply to phone, mail, and online orders. All handling fees are nonrefundable. In the event of cancellation, only the face value of the ticket will be refunded.

Refunds & Exchanges

ALL SALES ARE FINAL, with no refunds unless an event is cancelled and not rescheduled. Tickets for some events with multiple dates can be exchanged for alternate dates by calling or visiting the Loyola Box Office.


All discounts must be requested at the time of purchase.

Senior Citizens: Some events are discounted for persons 62 and older.

Students: Some events are discounted for students. Discounts are applicable for those in high school and younger and full-time college students with valid I.D. University students holding discounted tickets will be asked to present their I.D. upon admission.

Children: Everyone, regardless of age, must have a ticket unless otherwise noted. As a courtesy to audience members, please use discretion regarding your child's ability to sit quietly and enjoy a performance.

Complimentary Tickets

Complimentary tickets should be picked up in person with a valid photo ID at the Box Office during normal hours of operation or thirty minutes prior to an event at will call. These tickets can not be redeemed online. Handling fees may apply to any complimentary tickets that are requested over the phone. All complimetary tickets that are not picked up at will call 5 minutes prior to curtain are subject to release at the discretion of the box office staff.

Misplaced Tickets

Lost or stolen tickets that have been paid for with a credit card or check may be reprinted by calling (504) 865-2074 or visiting the Loyola Box Office at Loyola's Main Campus on the first floor of the Communications/Music Complex.